Everything we get asked

Yes, all prices shown exclude VAT. French VAT at 20% is added to the quote and the invoice, and the quote shows the amount including VAT.

Yes, for the content described in the pack, in the Paris region. If you add people, days, languages or an option, each line appears on the quote before you sign. Nothing is added afterwards.

In Paris and the inner suburbs, yes. In the outer suburbs, a flat €90 excl. VAT per shooting day is added. Outside the Paris region, travel and accommodation are quoted at cost.

A 30% deposit when the quote is signed, the balance on delivery, by bank transfer or card. We also work with purchase orders and the supplier onboarding procedures of large corporations.

The delivery time is stated on each pack and repeated on the quote: from 48 hours for subtitling to 15 working days for a company profile film. The express option delivers most shoots within 48 hours.

Yes. Delivered videos and photos can be used on all your internal and external communication channels, with no time limit. Music is licensed and the people filmed sign an image rights release.

You receive the PDF quote by e-mail within a minute. Someone from the team calls or writes to you within one working hour to confirm the date and prepare the shoot. The quote is signed online and the 30% deposit starts the preparation.

Yes, as long as it is not signed. Reply to the e-mail or call us: we adjust the lines and send you an updated version, always at catalogue prices.

At least one on every pack, two or three on the longest films. The number appears in the pack description. An additional round costs €190 excl. VAT.

Yes, anywhere in France and in Europe. The crew’s travel and accommodation are added at cost in the quote, before signature.

The shooting plan and the questions are approved by your teams before the day. Versions receive time-coded comments on the review platform. We regularly work with pharmaceutical companies and large corporations.

You hold the usage rights on all your communication channels, with no time limit. The raw footage remains the property of the production; it can be delivered as an option on request.

Yes, for the grading suite and the podcast studio hired on their own. You will find the workstation ready and a technician to brief you.

Yes. The team shoots and edits in English, the website and the quote exist in English, and subtitles or voices can be delivered in most languages.

Pleine Image Prod makes bespoke brand films, written and produced project by project. Upon Frame offers the most requested formats as standardised packs, with the same teams and equipment, at a published price. If your project falls outside the catalogue, we direct you to the right entity of the group.