Terms of sale

1. Quote and order

A numbered quote is issued for each service, valid for 30 days. The signed quote and the 30% deposit constitute the order. Prices exclude VAT; VAT at the current rate is added.

2. Fixed prices

A pack’s price is fixed for the content described on the site at the date of the quote, for a service in Paris and the inner suburbs. Any change of scope gives rise to an additional quote before execution. No surcharge is invoiced without written agreement.

3. Travel

Included in Paris and the inner suburbs (75, 92, 93, 94). Outer suburbs: flat fee of €90 excl. VAT per shooting day. Outside the Paris region: travel and accommodation at cost, stated on the quote.

4. Cancellation and postponement

Free cancellation or postponement up to 72 hours before a shoot and 48 hours before a studio or room session. After that, 50% of the day’s service is due; less than 24 hours before, it is due in full. If we have to cancel, we offer a new date or a full refund of the deposit.

5. Delivery and corrections

The delivery lead time is stated on the pack and on the quote, from the shoot or from full receipt of materials. Each pack includes at least one round of corrections; corrections are sent within 10 days of the first version. Additional rounds are invoiced at €190 excl. VAT each.

6. Payment

30% deposit at order, balance on delivery of final versions, at 30 days for clients with a supplier account. Bank transfer or card. Late payment penalties at the legal rate and a flat recovery fee of €40.

7. Usage rights

Delivered films and photos may be used by the client on all its internal and external communication channels, with no time limit, worldwide. Music is licensed for these uses. Raw footage remains the property of Pleine Image, which keeps it for 12 months. Pleine Image may cite the service as a reference unless the client refuses in writing.

8. Image rights

The client obtains signed image rights releases from the people filmed or photographed, on the template provided. For AI-translated versions, the written consent of the person whose voice is reproduced is required. For the recording of a live show or concert, the client warrants that it has obtained recording and distribution clearances from the producer, the authors, the performers and the relevant collecting societies.

9. Rooms and studios

Rooms are hired for the booked duration. The client is responsible for the equipment made available during the session. Media left on the workstations are erased 7 days after the last session, unless otherwise requested.